| 9:00 a.m. |
Registration |
| |
|
| 10:00 a.m. |
Exhibits Open |
| |
|
| 10:00 a.m |
Continuing Education for CAMs
(Approved by Florida Department of Business and Professional Regulation)
Stay Calm Under Pressure
Presented by Florida CAM Schools
Course #9625720
2 hours HR or Elective
Community association management can be full of pressure. It’s not the pressure from managing millions of dollars worth of structural components that gets you. It’s the pressure from people, including ourselves. Pressure that goes unchecked results in stress, anxiety, anger, and depression. Recognizing the source of the pressure is as important as developing strategies for relieving it. This course will allow participants a chance to identify pressure situations, assess their own pressure-ability, and consider some remedies.
|
| |
|
| |
Collections in Today's Economy
Presented by Becker & Poliakoff
Course #9625735
2 hours IFM or Elective
This program will focus on legal strategies to help managers and Board members make thoughtful, strategic and wise decisions regarding the most effective means for pursuing delinquent owners. It will also review changes to the relevant statutes from the 2012 Legislative Session on this issue.
Florida-Friendly Landscaping: What’s in it for Your Community
Presented by Florida Energy Extension Service University of Florida
Course #9626094
2 hours OPP or Elective
Florida-Friendly Landscaping™ (FFL) means using low-maintenance plants and environmentally sustainable practices. This approach is designed to help communities lower utility bills, improve the health and beauty of their landscape and contribute to preserving Florida's natural environment. This course will educate participants on the major concepts of FFL and help them identify potential landscape maintenance issues in their communities. It will discuss methods for educating board members and homeowners about FFL benefits. |
| |
|
| 12:15 p.m. |
Kickoff Luncheon & “Managers of Excellence” Induction Ceremony
Welcoming Remarks:
Jim McMurry, Florida Community Association Journal
2012 “Managers of Excellence” Inductees:
Steve Anderson, IslandWalk (Naples)
Susan Comisky, Baldwin Park (Orlando)
Joanne Foley, Country Creek (Davie)
Todd Gates, University Park (University Park)
Robert Malan, VillageWalk (Sarasota)
Kathy Jean Pinchuk, Valencia Shores (Lake Worth)
Kristopher Schaeffer, Solaire at the Plaza (Orlando) |
| |
|
Educational Sessions |
| |
|
| 1:30 p.m. |
The Economy in 2012 and Beyond: Journey to a "New Normal"
The economic situation facing communities and businesses today is challenging. Recession and recovery, unemployment, falling housing values, and foreclosures – what does the future hold? How communities and businesses react to the “New Normal” will determine whether they'll be strong or struggling when economy recovers. John B. Jung’s informative and thought-provoking presentation will offer trends and insights to help you chart your course for the near- and long-term.
Presenter:
John B. Jung, Jr.
Senior Managing Director
BB&T Capital Markets
|
| |
|
| 2:15 p.m. |
GAG Me! Getting a Grip on Being a Board Member
One of the nation’s top community association management professionals will offer insights and perspectives for new board members as well as seasoned board members. Christine Evans, CMCA, PCAM, has 27 years industry experience, the last 11 with Associa, where she was the recipient of the 2004 Office of the Year Award. She has created customer service procedures and established best practices for Associa branches nationwide and is the recipient of the Roger Kramer Memorial Award for demonstrating integrity, leadership and strength.
Presenter:
Christine Evans
President & CEO
Vanguard Community Management
|
| |
|
| 3:00 p.m. |
New Technologies to Secure Gated Communities
In the past few years, technology has transformed security in gated communities, making communities safer and giving residents peace of mind. This panel will explore some of the latest advances that are driving community association security today. The panel includes two 2012 Communities of Excellence Awards judges.
Panelists:
Dr. John J. Sullivan
Executive Liaison to Homeland Security
Palm Beach Sheriff’s Office
John Sutphin
President
Gated Community Security Director's Group
Anthony R. Zagami
CEO
Security Identification Systems Corporation (SISCO)
Moderator:
Tom Swain
Senior VP of New Business Development
Envera Systems
|
| |
|
| 3:45 p.m. |
Deciding between Self-Management and Professional Management
Almost all communities need the wide range of services and oversight full-service management provides -- from ongoing maintenance of the physical property to staff supervision, financial oversight, assistance with contract negotiation and communication with residents. Whether communities choose to outsource these tasks or undertake these duties on their own, there are pros and cons of each and best practices that can be followed. These will all be discussed at this panel session.
Panelists to be announced
|
| |
|
| 4:30 p.m. |
Gala Reception – Exhibit Area |
| |
|
| 5:30 p.m. |
Awards Ceremony – Tom Hudson, Master of Ceremonies
Tom Hudson, co-anchor and managing editor of PBS’s “Nightly Business Report,” covers international, national, and local business trends. In the current economic cycle, housing values, the outlook for interest rates, and the pace of the recovery have been key topics. Tom’s syndicated weekly business column appears in the Miami Herald and dozens of other papers nationwide. |
| |
|
| 7:30 p.m. |
Conclusion |
| |
|
